Overview:Service Offerings and Agreements: A guide for ITIL (R) exam candidates - By implementing good practice in service offerings and agreements, IT departments can achieve high levels of customer satisfaction. An intermediate level guide for exam candidates and IT departments, this book provides clarification and expansion of the core ITIL ® texts. This new edition reflects the current thinking from ITIL and is aligned to the latest syllabus for the Intermediate Certificate in Service Offerings and Agreements. An ITIL licensed product.

This book is on page /88f0ff300130a9332bf7ee8997e69000/book/1603728507-9781780171920. It was written by the following authors: Richard Griffiths. Book Service Offerings and Agreements: A guide for ITIL (R) exam candidates, which can be read online, published by the company: BCS Learning & Development Limited. Other books on similar topics can be found in sections: Business, Internet, Finance, Law, Computing. The book was published on 2014-04-24 00:00:00. It has 235 pages and is published in Paperback format and weight 417 g. File for download Service Offerings and Agreements: A guide for ITIL (R) exam candidates has PDF format and is called service-offerings-and-agreements-a-guide-for-itil-exam-candidates.pdf. Other books you can download below. Our nottedeiricercatoriaq.it site is not responsible for the content of PDF files.


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